Home → Guides :: Symphony Profiler Troubleshooting

Guides :: Symphony Profiler Troubleshooting

• 1. Introduction
  • 1.1. Purpose and Use
  • 1.2. Starting and Stopping the Symphony Processor
• 2. Workstation / User Errors
  • 2.1. How to Add the Create Reservations button to Worldox
  • 2.2. The Create Reservation button is missing on User instances of a Terminal Server
  • 2.3. WORLDOX Not Running
  • 2.4. Unable to Create Cover Pages
  • 2.5. Reservation Used Already - That reservation number is already in use error dialog
  • 2.6. An entire stack of documents was dropped
  • 2.7. Create Reservations button is not working or the 'Symphony Imaging' menu is missing
• 3. License issues
  • 3.1. If you have license warnings / errors
• 4. Unprocessed Input Files
  • 4.1. Introduction
  • 4.2. Scan Older than Reservation
  • 4.3. In use by another application
  • 4.4. Input file has no pages
  • 4.5. Illegal page layout
  • 4.6. Page count X not Y message on unprocessed input file
  • 4.7. No Reservation message on scanned document
  • 4.8. No Reservation: Documents were scanned without first making reservations
  • 4.9. No Reservation found in file: ID column does not show a reservation ID/Document scanned without cover sheet
  • 4.10. No Reservation: Reservation already fulfilled/Documents were scanned multiple times
  • 4.11. No Reservation: Document is in a newly added Profile Group
  • 4.12. No Reservation found in file: Document in Input Folder doesn't belong in Worldox
  • 4.13. Symphony Profiler user does not have access to the files
  • 4.14. error rebuild failed: trailer not found Original message: PDF startxref not found
• 5. Unfulfilled Reservations
  • 5.1. If you have Unfulfilled Reservations
  • 5.2. Entries Missing from Unfulfilled Reservations list
  • 5.3. Clearing Old Reservations after a Migration
• 6. Profiler Processor Errors
  • 6.1. Symphony Processor Wont Launch - Could not connect to service
  • 6.2. Monitor directory xxxx is not a directory warning messages
  • 6.3. WAAPI - Create Path Error
  • 6.4. "Document for reservation ### cannot be written to" Error Dialog
  • 6.5. Ensure Symphony Profiler Processor is Monitoring all Profile Groups
  • 6.6. Document for reservation ##### (00012345.XPF) can not be written to - it will not be fulfilled
  • 6.7. Unable to swap files for reservation XXXXX
  • 6.8. Symphony fails sending email: PKIX path building failed
  • 6.9. Launcher Error - Unexpected error encountered:

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