HomeGuides :: Symphony Profiler TroubleshootingProfiler Processor ErrorsUnable to swap files for reservation XXXXX

6.7. Unable to swap files for reservation XXXXX

Symptom

Symphony Profiler Processor displays this text in the "History" quadrant (lower right quandrant)

Background

This typically means that something in Worldox is preventing the user that Symphony Profiler Processor is running as (typically the 000000 user) from modifying the file (in other words, replace the .xpf file with the corresponding scanned pdf file).  This is typically due to the file being checked out, or otherwise unavailable for the user to manipulate it.

Resolution

Search for the XPF file in Worldox, and see what is preventing it from being modified.  If the file is checked out, check the XPF file back in.

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