6.9. Launcher Error - Unexpected error encountered:

Symptoms

Launching the Symphony interface displays the following error:

Background

This happens when Java Access Bridge is enabled on the machine where the Symphony Profiler interface is installed.

Solution

Disable Java Access Bridge — Run the following command at a command prompt:   "C:\Program Files (x86)\Trumpet\Java\jdk-11.0.3\bin\jabswitch.exe" /disable

Warning:  This may interfere with other applications that required Java Access Bridge.