HomeGuides :: Symphony Profiler TroubleshootingUnprocessed Input FilesNo Reservation: Document is in a newly added Profile Group

4.11. No Reservation: Document is in a newly added Profile Group

If you have Unprocessed Input files for Reservations in a newly added Profile Group, you may need to do one or more of the following:

  1. Configure Worldox security to allow the user that Symphony Profiler Processor runs as has access to that Profile Group
  2. Ensure that the Indexer is picking up items in the new Profile Group, this can be accomplished by restarting the indexer software
  3. Ensure that Symphony Profiler is picking up the new Profile Group, this can be accomplished by restarting the Symphony Profiler Processor
This page was: Helpful | Not Helpful

© 2012 Trumpet, Inc., All Rights Reserved