HomeGuides :: Symphony OCRTroubleshooting Tips and TricksLicense Update Check Failed - Error Checking for License Updates

19.7. License Update Check Failed - Error Checking for License Updates

 

Background

Communication errors between your machine and our servers, such as the error above, can be caused by a discrepancy between your machine’s clock and our server’s clock. If their times are not matching by within a few seconds, then our server will not allow access for security reasons.

 

Resolution

Change the time on the machine to the correct time. If your computer is part of a network that is all on the same time then make sure the changes are made globally.

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