Updating your Symphony OCR license / software is a two step process, the first, is to update your Symphony OCR software, and the second is to update your Symphony OCR license. The following are instructions for doing each of these operations:
These steps assume that you have received an email instructing you to update your Symphony installation. Depending on the update notification, that email may contain your client code and/or license number.
That's all there is to it!
Starting with version 6.4.96, Symphony OCR will have an 'Automatic License Update' feature. Basically, after you've paid your yearly invoice with Trumpet, a new license is automatically generated. So if your installation has access to the Trumpet servers, Symphony OCR will see this new license, download and install.
Note: Symphony will check for a new license once every 3 days under normal circumstances, and once per day when your license is within 30 days of expiring.
If you've paid your invoice (and received notification of a new license) and don't want to wait for the automatic update to kick in, you can perform the following steps:
As mentioned, all of this assumes your installation has access to Trumpet's servers. If a connection cannot be established, you can always copy/paste your new license into this screen.
When you receive notification from Trumpet that your new license is generated, it is still highly recommended that you A) update your installation to the latest version of the software, and B) verify your license has been updated.