HomeGuides :: Attach PlusTroubleshooting Tips and TricksAttach Plus not running - You must have Attach Plus running to use this feature Error

9.27. Attach Plus not running - You must have Attach Plus running to use this feature Error

Background

When printing to the Attach Plus PDF print driver, the user receives this error message:

Attach Plus not running - You must have Attach Plus running to use this feature

Cause

We aren't sure what the root cause of this is - but it appears to be a problem with the print spooler or print driver on the workstation.

Resolution

  1. Manually uninstall and reinstall the Attach Plus print drivers using the following procedure:
  2. Start->Run
  3. AttachPlus.exe /printer_uninstall
  4. Start->Run
  5. AttachPlus.exe /printer_install
  6. For good measure, reboot the workstation, then test
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