HomeGuides :: Attach PlusTroubleshooting Tips and TricksAttach Plus 'Send To' integration gets turned off

9.26. Attach Plus 'Send To' integration gets turned off

Symptoms

After enabling 'Send To' integration in Attach Plus, the setting is somehow being turned off.

Resolution

Basically, what is happening is that the following registry key is getting reset:   HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail.

If the (Default) value is "AttachPlus", then 'Send To' integration is turned on.   If the (Default) value is "Microsoft Outlook", then 'Send To' integration is not turned on.   We've seen Outlook reset this key when it is updated, but not under normal circumstances.

If you find that this setting is being reset, we'd be interested to know the cause.

 

 

This page was: Helpful | Not Helpful

© 2022 Trumpet, Inc., All Rights Reserved