15.19. Lookup Document to Force processing in NetDocuments

Users may need a document found and processed prior to Symphony OCR finding the document in NetDocuments due to a lengthy backlog.  To do so in NetDocuments, you can perform the following steps:

• Find the DOC ID in NetDocuments
• In Symphony OCR, choose "Lookup Document" in the navigation panel
  
• Enter the Document ID in the Document Info path/id field:
  
• Select Query

This will search Netdocuments for the document and add a document record for Symphony OCR to begin it's process of OCR'ing the file.