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Unable to delete mail key for 'AttachPlus' Error
9.7. Unable to delete mail key for 'AttachPlus' Error
Symptom
Upon installing and configuring Attach Plus, user receives message:
Resolution
This indicates that the user does not have Windows permissions to make the required changes to the registry. To force the changes:
- Close Attach Plus
- Navigate to C:\Program Files\AttachPlus (or C:\Program Files (x86)\AttachPlus)
- Right-click on AttachPlus.exe > Run as Administrator
- Allow Attach Plus to load
- Right click on the Attach Plus > Settings
- Make the desired changes (e.g., set e-mail application, enable File > Send To integration)
- Click OK
- Close Attach Plus (This step is important!!)
- Re-launch Attach Plus normally (do NOT run as administrator this time)