Home → Guides :: Virtuoso → Troubleshooting Tips and Tricks → Virtuoso Will Not Recognize Redtail \ Leapfrog Client Record
There is a known issue with the integration between Redtail and Virtuoso using Internet Explorer version 8. Â When the user attempts to execute a Virtuoso search, it does not recognize the contact record in Redtail. Â
This is resolved in IE9. Â Please upgrade your browser to Internet Explorer version 9.