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15.7. When will documents be processed

Worldox Document Repository

By default, Symphony OCR queries the Worldox document repository for newly saved and modified files every 15 minutes.  Generally speaking, newly saved files will be OCRed within about 15 minutes.  Depending on the volume of image-only documents already filed to Worldox, it may take a while for Symphony OCR to process the backlog (legacy files).  Symphony OCR gives precedence to newer files, so documents that are scanned today will be processed before the backlog.  

Refer to the section, Configuration Guide - Worldox - Finder, for further information on finder settings that determine when Symphony OCR locates files for processing.

Refer to the section, Configuration Guide - Worldox - Processor, for further information on configuration settings that determine which files are processed.

Note:  While Symphony OCR may process documents within about 15 minutes, you will need to wait until the text indexes are updated (typically overnight) in order to do full text in file searching for the documents using the Worldox document management system.

Folder Document Repository

By default, Symphony OCR queries the Folder document repository for newly saved and modified files every 120 minutes.  Generally speaking, newly saved files will be OCRed within about 120 minutes.  Depending on the volume of image-only documents already filed to Worldox, it may take a while for Symphony OCR to process the backlog (legacy files).  Symphony OCR gives precedence to newer files, so documents that are scanned today will be processed before the backlog.  

Refer to the section, Configuration Guide - Folder - Finder, for further information on finder settings that determine when Symphony OCR locates files for processing.

Refer to the section, Configuration Guide - Folder - Processor, for further information on configuration settings that determine which files are processed.

NetDocuments Repository

By default, Symphony OCR queries the Folder document repository for newly saved and modified files every 15 minutes.  Generally speaking, newly saved files will be OCRed within about 15 minutes. Symphony OCR can also optionally process the files already stored in NetDocuments.  By default, it performs a query for these files every 7 days.  Symphony OCR gives precedence to newer files, so documents that are scanned today will be processed before the legacy documents. 

Note: While Symphony OCR may process documents within about 15 minutes, Netdocuments may take up to 6-8 hours to update its text index. Meaning, if you'd like to run a Netoducments search for words within a document that was recently OCR'd then there may be a 6-8 hour delay. This is due to how Netdocuments prioritizes API activity.

Refer to the section, Configuration Guide - NetDocuments - Finder, for further information on finder settings that determine when Symphony OCR locates files for processing.

Refer to the section, Configuration Guide - NetDocuments - Processor, for further information on settings that determine which files are processed.

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