Background

You have Background File transferred configured / set up on your office workstation but you are working remotely today from home.  You have Worldox installed and try running the background file transfer, but it is not successful.  This is because the Background File Transfer is not specific to the instance of Worldox that you're running but rather a one-time set up.

Resolution

Reconfigure the Background File Transfer on your home computer following the steps found in this article:  https://support.trumpetinc.com/index.php?pg=kb.page&id=1282

When you're back in the office, you'll need to follow those steps again.