HomeGuides :: Symphony OCRConfiguration Guide - NetDocumentsReset NetDocuments User

4.10. Reset NetDocuments User

To reset the NetDocuments user

  • Close Symphony OCR (if it is running as a service then stop the service)
  • Navigate to C:\Program Files (x86)\Trumpet\SymphonyOCR\Config
  • Right click on the settings.xml file and choose to open it with Notepad
  • Find the line that starts with '<ndConnectionManager'
  • Delete the entire line (Be careful no to delete anything else!)
  • Save the file
  • Launch Symphony OCR
  • Navigate to the 'NetDocuments' tab
  • Click the 'Log In' link and follow the prompts
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