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9.2. Virtuoso Licensing and Updates

Updating your Virtuoso license / software is a two step process, the first, is to update your Virtuoso software, and the second is to update your Virtuoso license.  The following are instructions for doing each of these operations:

Update Virtuoso Software

Background

The main Virtuoso installation is performed to a shared network directory.  Applying an update involves installing the new version of Virtuoso to the *network* Virtuoso folder.  Workstations will then auto-detect that a new version of Virtuoso Workstation is available, and will prompt users to update the Virtuoso Workstation install.

Note for Terminal Servers:  After performing the Virtuoso network update, you must install the Virtuoso Workstation update on your Terminal Servers while logged on as a user with installation permissions.  It is good practice after applying a Virtuoso update (described below) to immediately log on to your Terminal Server(s) and launch Virtuoso and allow the Virtuoso Workstation update to run.

Procedure

Versions 1.6.0.4 and higher

Note: If you are currently running a versions prior to 1.6.0.4 then refer to our other article: Updating Virtuoso from Versions PRIOR to ver. 1.6.0.4 

The following steps can be done on any PC that has Virtuoso already installed. Be sure that Virtuoso is running.

  1. Download and save the new Virtuoso installer
    1. Right-click on the Virtuoso icon in the system tray by your clock and choose "Settings". If you don't see it, then launch Virtuoso and check again.

    2. Select the "Virtuoso" tab
    3. Select the "Check for Updates" button

    4. Download the installer if one is available.

  2. Double-click the Virtuoso installer
  3. Click "Next"
  4. Leave the installation folder as the root of the *network* folder that contains your Virtuoso installation (if you are updating, this should be pre-filled), then click "Next"
  5. After the installation completes, leave the "Install Virtuoso Workstation" checkbox checked, then click "Finish"
  6. The Virtuoso Workstation installer will now launch (this will install Virtuoso Workstation to this computer)
    Note: if you see a User Account Control dialog, click "Yes"
  7. Click "Next"
  8. Leave the installation folder as the default (this will be installing to the local C drive of the workstation), click "Next"
  9. On the Choose Component page, leave the default settings as is (or adjust as desired), then click "Install"
  10. After the installation finishes, leave the "Start Virtuoso Workstation" checkbox checked, then click "Finish"
  11. The new version of Virtuoso will launch

As other users launch Virtuoso on their workstations (or Terminal Servers), they will receive a prompt to install the update.

Potential Errors

If a user receives an error message about not being able to overwrite the Virtuoso Workstation files, please check that:

  1. No other user is running Virtuoso on that computer, and
  2. The user has permissions to install software to that computer.

Update Virtuoso License

  • Right-click on the Virtuoso icon > Settings > Virtuoso tab > Change License

  • Copy and paste the license number from the email providing your license over the current license. Please make sure there are no extra spaces before or after the license.

  • Click OK

This will update the license for ALL users on the network.


Note: If you have Virtuoso installed on a machine that is not connected to a network, then both the update and the license will need to be manually applied to each PC needed.

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