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9.3. Update Symphony Profiler

These steps assume that you have received an email instructing you to update your Symphony installation.  Depending on the update notification, that email may contain your client code and/or license number.

  1. Connect to the workstation that Symphony Profiler Processor is running on (this is usually the indexer PC)
  2. In the Symphony Profiler Processor application, click Help > Check for Updates.  Save to your desktop
  3. Double-click the Symphony Profiler installer
  4. Click "Next", then "I Agree"
  5. Leave the installation folder as the root of the *network* folder that contains your Symphony Profiler installation (if you are updating, this should be pre-filled), then click "Next"
  6. After the installation completes, leave the "Install Symphony Profiler Processor" checkbox checked, then click "Finish"
  7. The Symphony Profiler Processor installer will now launch
  8. Click "Next"
  9. Leave the installation folder as the default (this will be installing to the local C drive of the workstation), click "Next"
  10. After the installation finishes, leave the "Start Symphony Profiler Processor" checkbox checked, then click "Finish"
  11. The new version of Symphony Profiler Processor will launch

That's all there is to it!

Note for if users have the local workstation component installed on their computers (the component is not technically required, but many still have it and prefer it): Once the back-end is updated, the workstations will receive an update notification the next time Symphony Profiler Workstation is launched (normally when users log in) - to get the Workstation update sooner, you can close Symphony Profiler Workstation and re-launch it, then follow the update prompts.

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