HomeGuides :: AssemblageTroubleshooting Tips and TricksUnable to refresh cache- Salesforce exception: Invalid username, password, security token

10.10. Unable to refresh cache- Salesforce exception: Invalid username, password, security token

Symptoms

Users with Salesforce integration may see the error below when running configuration files in the various Assemblage tools:

Background

Assemblage utilizes a Salesforce username, password & security token to read the Salesforce database from someone in your firm.  If that user obtains a new security token, leaves your firm, or changes their password in Salesforce, you will see the error message above. 

Procedure

You can follow these instructions:  Salesforce Connection Set Up to reset any of the values above.

This page was: Helpful | Not Helpful

© 2012 Trumpet, Inc., All Rights Reserved