HomeGuides :: Symphony OCRFAQsHow to Enable Text Indexing of Email Attachments in Worldox

18.14. How to Enable Text Indexing of Email Attachments in Worldox

**This article is for Worldox integration only. If you have NetDocuments or another document management solution, refer to the provider for more information to ensure Email Text Indexing is available and enabled. **

Worldox Professional

If your firm wishes to text index email attachments, you must enable the setting. 

Here's how:

Note:  In order for the Indexer to index email attachments (and .msg files) the Indexer must have Outlook installed.

  • From the Windows Start menu, type the following (where "X" is the network location of Worldox):

    X:\Worldox\wdadmin.exe /ini

  • Hit Enter.  This will launch the administrative properties dialog

  • Select the WDIndex tab

  • Select the category "Common Options" and set the "Index Email Attachments" setting to "Yes"

  • After enabling the feature, perform an INIT on the text indexes (for instructions, follow the Procedure section here: How to perform an init)

Worldox Cloud

If you wish to Index your email attachments, please notify Trumpet by sending an email to support@trumpetinc.com.

This page was: Helpful | Not Helpful

© 2012 Trumpet, Inc., All Rights Reserved