- General Information (1)
- Guides (11)
- Assemblage
- Trumpet Publisher for Sharefile
- Attach Plus
- 1. Getting Started With Attach Plus
- 2. Integration with Other Applications
- 3. Using Attach Plus
- 4. Usage Questions
- 5. Questions about Attach Plus encryption
- 6. Advanced Features
- 7. System Administration
- 8. Getting Help
- 9. Troubleshooting Tips and Tricks
- 9.1. Attach Plus Most Common Issues
- 9.2. Goldmine Cloud Runtime Error
- 9.3. File selection dialog doesn't have Attach Plus button
- 9.4. Attach Plus not running errors
- 9.5. No associated application for printing this file type Error
- 9.6. Error Message - Attach Plus refused the paper-clip integration request
- 9.7. Unable to delete mail key for 'AttachPlus' Error
- 9.8. Older versions of GoldMine
- 9.9. AttachPlusSMAPI error dialogs
- 9.10. Error when attaching - Failed to load JVM from ... (the specified module could not be found)
- 9.11. Printing from Adobe Acrobat to the Attach Plus print drivers does not work
- 9.12. Attach Plus Startup Error - Attach Plus was not able to initialize Paperclip Integration
- 9.13. Unable to install and configure the 'AttachPlus - email PDF' print driver - install.exe failed
- 9.14. How to manually remove the Attach Plus print drivers (prior to Windows 7)
- 9.15. How to manually remove the Attach Plus print drivers (Windows 7 and higher)
- 9.16. Enabling advanced debugging of paperclip integration
- 9.17. Paperclip integration does not work after installing the Zimbra connector
- 9.18. Paperclip integration does not work after installing ShareFile addon for Outlook
- 9.19. How to disable Paperclip Integration
- 9.20. I have a 64 bit version of Outlook. What should I do?
- 9.21. Advanced Debugging of Send To Integration
- 9.22. Need to reinstall Attach Plus on a computer
- 9.23. Error when attaching to Outlook - This object model command is not available in email
- 9.24. Squares appear for some characters when converting to PDF
- 9.25. Attach Plus is attaching winmail.dat files
- 9.26. Attach Plus 'Send To' integration gets turned off
- 9.27. Attach Plus not running - You must have Attach Plus running to use this feature Error
- 9.28. Attach Plus crashes when Shoretel Outlook plugin is installed
- 9.29. Attach Plus problems if using in-line replies in Office 2013
- 9.30. 64 Bit Versions of Microsoft Office
- 9.31. Unable to send files to target - Bad user password
- 9.32. Using Attach Plus with Outlook 2016
- 9.33. Printer not activated, error code -20
- 9.34. Printing to "Attach Plus - E-mail PDF" hangs in Microsoft Products only
- 9.35. Issues when Password Protecting
- 9.36. Attach Plus crashes when attempting to apply a password
- 10. Legal and Miscellaneous
- 11. Release Notes
- SignatureBridge for DocuSign
- Symphony OCR
- Symphony Analyzer Tool
- Symphony Profiler
- Symphony Profiler Troubleshooting
- Virtuoso
- Worldox Autofiler
- AuditSync
- Training Manuals- Symphony Suite (2)
- Guide Archives (3)
Home → Guides :: Attach Plus → Troubleshooting Tips and Tricks → Paperclip integration does not work after installing ShareFile addon for Outlook
9.18. Paperclip integration does not work after installing ShareFile addon for Outlook
Description
After installing the ShareFile add-in for Outlook, Attach Plus paperclip integration stops working.
Cause
The ShareFile add-in for Outlook makes changes to Outlook's attachment selection dialog that prevent Attach Plus from detecting the paperclip button press.
Resolution
ShareFile is updating the add-in in version 2.1 (available at the end of September 2012) so it will be compatible with Attach Plus. After September 2012, update to the latest add-in and this issue should be resolved.
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