4.10. Reset NetDocuments User

To reset the NetDocuments user

• Close Symphony OCR (if it is running as a service then stop the service)
• Navigate to C:\Program Files (x86)\Trumpet\SymphonyOCR\Config
• Right click on the settings.xml file and choose to open it with Notepad
• Find the line that starts with '<ndConnectionManager'
• Delete the entire line (Be careful no to delete anything else!)
• Save the file
• Launch Symphony OCR
• Navigate to the 'NetDocuments' tab
• Click the 'Log In' link and follow the prompts