Background

User receives the following error:

Unexpected error during processing - [Microsoft][ODBC SQL Server Driver][DBNETLIB]SQL Server does not exist or access denied

Discussion

This error means one of several things:

1. You have changed your SQL server, but Trumpet has not yet updated your configuration to use the new server name (if this is the case, please request a configuration change via email to support@trumpetinc.com)
2. The Windows user you are logged in as does not have permission to access the SQL Server - have your system administrator check your SQL Server settings
3. The SQL Server is shut down or inaccessible from your workstation - have your system administrator check your network