20.12. Too Big

Too Big (to 8.0.0 and higher)

If a document falls into this list, it does NOT mean the document is contains too many pages.  Symphony OCR processes files one page at a time.  So if a document falls into this list, it means the document contains one or more pages with pixel dimensions larger than a specified value.  In this version of Symphony OCR that value is 32512 x 32512 pixels.  

This is a hard limit and cannot be overwritten.

Too Big (Prior to 8.0.0)

If a document falls into this list, it does NOT mean the document is too big.  Symphony OCR processes files one page at a time.  So if a document falls into this list, it means the document contains one or more pages with pixel dimensions larger than a specified value (ie. The page couldn't be loaded into memory).  We usually see this in documents like blueprints of schematic drawings.  But there are some things we can do to try to get these types of documents processed, if you find that it needs to be processed.  

Clicking on the document in the 'Too Big' list will tell you the size of the offending page. 

1) Click on the 'Too big' list.

2) Click on the individual document in question.

3) The offending size of the document is available in the document details.

If you find you have a series of the same type of documents, it's usually the case where the same size file is exceeding the limit.  You can attempt to process these documents by modifying the value(s) declared in the setting.xml file.  (Defaults differ depending on the version you're running.