Symptoms

This error is presented when trying to run the WDAdmin utility:

Background

When Active Directory security is enabled within Worldox, use of the WDAdmin utility is restricted.

For more information about Active Directory Security integration, see this article:  What is Active Directory Integration (Worldox Advanced Security)

In the cases where Active Directory security is enabled, when any user outside of the Indexer user tries to launch the WDAdmin utility, the user will see this message because the Indexer user is the only account authorized to run the WDAdmin utility by default.

In rare instances, sites that do NOT have Active Directory security enabled, users could inadvertently see this message.

Resolution

If you have Active Directory integration enabled, the resolution is ask your Worldox administrator to grant you this authority via the WDAdmin utility.

If you do not have Active Directory integration turned on, the resolution is to ensure the WDADMINS group in Active Directory is empty.