Background

You may have a document in your document repository that is several thousand pages long.  While Symphony OCR will patiently process this document, it may take several days to complete the processing preventing other documents from being processed. 

Resolution

You can set a maximum page count for Symphony OCR to process.  This will keep Symphony OCR from getting tied up processing these very large documents.  To enable this, you can do the following:

• Close Symphony OCR
• Navigate to C:\Program Files\Trumpet\SymphonyOCR\Config\ and open the settings.xml file using notepad
• The setting you want to add is highlighted in yellow below:
           <documentProcessor autostart="true" dryRun="false" maxProcessingErrorAge="3600000" maximumFileAge="9223372036854775807" minimumFileAge="30000" processTif="false" maximumPageCount="300" />
  Change the "300" to whatever you feel is appropriate
• Save the settings.xml file
• Launch Symphony OCR

If you do opt to make this setting change, please let us know by emailing support@trumpetinc.com.  If we have several requests to do this, we may opt to add this to the User Interface.