Home → Guides :: Worldox GX4 Troubleshooting → Integration with Junxure → Junxure - Next Action Integration
When you try to attach a file already saved to Worldox to a Junxure action, Worldox doesn't pop, or when you try to save a merge form template from Junxure Worldox doesn't pop.
Junxure is running as an administrator. You can check this by looking at the properties of the Junxure icon under the 'Compatibility' tab -
Uncheck the 'Run this program as administrator' selection and restart Junxure.
By default Junxure will run as a 64-bit application if it is installed on a workstation with a 64-bit operating system. Worldox runs as a 32-bit application. Since the two are running differently they cannot integrate with one another.
You can check to see if your workstation has a 64-bit operating system, Select "Start" and right click on the "Computer" icon.
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Virtuoso (Version 4.0.49 or higher) has a special setting to force Junxure to run as a 32-bit application on your workstation.
Here's how to resolve:
Note:Â Junxure must be closed prior to installing the Virtuoso workstation in order to make this change.
You can tell Junxure is running as 32-bit application by looking at the processes tab in Task Manager. If it's running as a 32 bit application, it will have an *32 beside the Junxure.exe entry.