Home → Guides :: Worldox GX4 Troubleshooting → Searching for Documents → Searches containing dashes do not work
When searching on phrases in the document description that containing dashes (e.g. "some-test" or "-hello"), unexpected search results are returned (for example, all documents that have the word hello without the dash are also returned).
Worldox treats certain characters as "stop characters" - these are interpreted as if they were spaces (i.e. word separators), and are stripped out of the indexes and search criteria. So a search for "some-test" gets translated into "the word 'some' immediately followed by the word 'test'.
If dashes are an important part of your search strategy (some firms use keywords prefixed with a dash to indicate keyword vs regular descriptive text), removing the dash from the stop characters list is the solution. Here's how:
Important: This procedure can take awhile (several hours) - please plan accordingly as users will not be able to perform indexed based searches while the rebuild is happening
You should now be able to perform searches using dashes.