15.1. Edit>Profile results in "Target Path is Invalid" Error

Symptoms:

User attempts to edit the profile of a document which results in a "Target Path is Invalid. (Error #0x4000013)" error message

Background:

Some firms use temporary account numbers such as waiting or pending until they receive a client's new account number. Once the number arrives, after editing the account field, they click to save their changes and instead receive the following error dialog:

After several attempts, the file will save with the client's updated account number. The cause of this error is that Edit>Profile attempts to write to the database but will fail the first time since it expects the file path to be there. Ultimately, the folder path will be created and that is Edit>Profile works after a few tries.

Resolution:

Instead of using Edit>Profile to move files to new locations, use a Move operation. To move a file in Worldox, select the file and click File and then Move.

This will bring up the index card for the document and will allow you to edit the fields move it to the desired location.

Note: If you are wanting to change one field but leave the rest of the fields the same, put an * (asterisk) in the field and the values will remain the same.