HomeGeneral Information :: General SupportAsking for HelpMaking Sure That Trumpet can See Your Replies

1.4. Making Sure That Trumpet can See Your Replies

When you receive a response from Trumpet's support team, it will have a line that reads "Reply ABOVE THIS LINE to add a note to this request".  If you put any content below this line, we will *not* see it.  So be sure to place your responses above the line!

Here's a screen shot of what this looks like:

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