Remember that Symphony Profiler Processor "monitors" a folder or set of folders on your network to look for scanned images.

Configure Monitored Folders

The Monitored Folder(s) is the folder(s) that the Symphony Profiler Processor monitors for scanned documents that should be matched up to a Symphony reservation.

Note: We recommend that you configure the scanner(s) to place scanned documents into a dedicated Symphony input Folder on the network.  For example, if your scanner supports creation of different scan profiles, create a scan profile on the scanner named 'Symphony' and have documents scanned with that profile placed into a dedicated Symphony input folder.  You can use multiple folders if preferred.  Visit the FAQs section for instructions on configuring dedicated scan paths for certain scanners.

When running Symphony as a service make sure to use the UNC path.

These instructions provide a more detailed look at the Symphony Profiler Monitored Folder configuration settings, which are available by navigating to Edit > Preferences in the Symphony Profiler Processor.

1. By default, the Symphony Profiler Processor configures a single Input folder in its network installation location.  If additional folders need to be added, select "Add"
2. In the "Folder" field, select the ellipses (...) button and browse to the folder on your network that Symphony Profiler should monitor
3. Leave the "Reservation ID regular expression" field as is
   Tip: This is an advanced configuration option that can be used to process the input filenames in certain ways.  It is unlikely that you will need to change this, especially if you are using Symphony Profiler cover sheets.
4. Click "OK"
5. Repeat for any additional folders that need to be added
6. Remove any folders that should not be monitored by selecting them and clicking "Remove"

It's mentioned above, but it's really important that you configure your scanners to place scanned documents in a dedicated Symphony Input Folder on the network.

Let's go ahead and Configure your Symphony Profiler Processor to look at where you're scanner is placing documents.

Blank Page Handling

Next we will discuss how your scanner handles blank pages. 

These instructions provide a more detailed look at the Symphony Profiler Image Processing configuration settings, all of which are available by navigating to Edit > Preferences in the Symphony Profiler Processor.

The Symphony Profiler Processor can identify and remove blank pages from your scanned documents.  Many scanners already have this capability, in which case we recommend that you let the scanner do the work of removing blank pages.  If you have a scanner that does not do this, and you are going to be scanning double sided, here is how to configure the Processor to remove pages:

• Leave "Threshold" at the default

Tip: This threshold defines how sensitive the blank page detection algorithm is.  The higher the number, the less sensitive it is.  The default value should be fine for most cases, but if the scanner is dirty, or you are seeing some 'bleed through' of content from the front side, you may need to increase this number.  At this point, we recommend you provide Trumpet with a document containing any blank pages that were not correctly identified, and we will analyze it and provide a recommended threshold level.

• Leave Required block count set at the default

Tip: The block count also defines how sensitive the blank page detection algorithm is.  The lower the block count, the more sensitive the processor will be to remove blank pages.  For example, if the Required Block Count is set to 1 Symphony Profiler is more likely to treat a page as non-blank than if the Required Block Count is set to 8.   At this point, we recommend you provide Trumpet with a document containing any blank pages that were not correctly identified, and we will analyze it and provide a recommended Block Count.

• Determine what Symphony Profiler should do with blank pages

• Leave blank pages alone:  If a file contains blank pages (e.g. when scanning duplex), all blank pages in the document will remain.  This is the default setting, and is recommended unless the scanner does not provide blank page removal
• Remove blank page following cover:  Symphony Profiler will remove blank pages only following the cover page when scanning duplex
• Remove all blank pages:  This will remove all blank pages including the one immediately after the cover and any others that are blank