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15.14. Ongoing Care and Feeding

Symphony OCR is a back-end process that requires very little ongoing maintenance. However, as an administrator, there are a few tasks that should be performed on a monthly basis to ensure that everything continues to run smoothly. This will take maybe 5 minutes per month, and will help to detect and correct any systemic issues before they become problems:

  • Ensure that the system condition is Green (and either fix or ignore documents that are in the Needs Attention list)
  • Check the Not Processed documents lists for anything that looks unusual
  • Check the Summary page and ensure that the available page count is not getting low (page count resets automatically each year)
  • Every few months use the "Check for Updates" link in the top right corner of the interface to apply software updates. See here for how to do that: Update Symphony OCR
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