HomeGuides :: ElectroNeekGeneral InformationSystem Requirements: Automation and ElectroNeek

1.2. System Requirements: Automation and ElectroNeek

 

Trumpet requires two workstations for this project (these can be virtual machines):

  • Development Workstation
  • Bot Workstation

 They must meet the Minimum System Requirements found below:

 

Operating System

Preferred
Windows 10 or 11
Windows Server 2019+

ElectroNeek System Requirements can be found HERE.

Windows User Account

Must not be a guest account; administrator access is required at all times, or the Trumpet User account is enrolled in any Just In Time Admin Access (JIT) programs you have in your organization.

Network Access

Inbound from Internet

  • Port 443 for (Connect Wise Remote Control)
  • Protocol HTTPS

Outbound to Internet

  • Port 80/443 for sending metrics
  • Protocol HTTP/HTTPS

The workstations should have a continuous internet connection.

  • Minimum internet connection speed: 256 KB/s.
  • Maximum (slowest) ping to electroneek.com: 100 ms.

Updates and Maintenance

Throughout the life of your automation, you are responsible for performing all workstation maintenance and updates according to your company’s schedule

Passwords

Trumpet will keep the windows password updated if needed. 

You are responsible for keeping the non-windows accounts updated in your systems and for updating any password changes into the Bot configurations.  Trumpet will provide training on updating the Bot machine. Instructions for updating passwords can be found HERE. Trumpet will provide training on updating the Bot machine.

We highly recommend using a windows password that does not expire (we will set pw to be 20+ characters).

Software

  • The user account you provide needs access to install our software and tools on both machines you provide.  You will need to license and install any software that your organization requires.  A common example is Microsoft Office.
  • We require that the Bot machines be able to maintain a consistent, unlocked RDP session between them.  This will allow the Bot to interact with the GUI for the Windows OS.
  • If we are doing any automation with any browser based application, Chrome must be installed with Developer mode allowed.  Our Electroneek Chrome Extension must be enabled if you block browser extensions.
  • We will need all policies in your IT systems to allow Chrome Extensions and Chrome Developer Mode to be enabled.  Some EMR systems turn off Chrome Developer Mode, and we will need you to add an exception.
  • Trumpet will install additional software on your machine including Electroneek, python, VS Code, and git.

Anti-Virus

We require that the following folders be excluded from real time antivirus monitoring:

  • C:\Program Files\ElectroNeek Studio Pro\Loader\ElectroNeek-loader.exe​​
  • C:\Program Files\ElectroNeek Studio Pro\Robot\ElectroNeek Bot Runner.exe
  • C:\Program Files\ElectroNeek Studio Pro\Robot\win-agent-selectors\ElectroNeek-Robot.exe
  • C:\Program Files\ElectroNeek Studio Pro\ElectroNeek Studio Pro.exe
  • C:\code
  • C:\TrumpetRPA

For additional instructions on excluding ElectroNeek folders, see HERE.

 

Physical Machine

Virtual Machine

Processor

64-bit CPU with 1.4+ GHz with multiple cores

64-bit CPU with 1.4+GHz on hosting machine with 2+ virtual cores

RAM

8 GB+

8 GB+ (dedicated)

Storage

5 GB+

5 GB+ (dedicated)

Hardware configuration

Both the development and robot workstations require identical screen resolution.  Utilize hardware that allows for the same screen resolution

If utilizing Virtual Machines, both the development and robot workstations require screen resolution to be identical

Additional Software

To be identified when we discuss the Systems and Type of automation that is developed.

Trumpet Remote Access

Ongoing access to these machines is required in order for our team to ensure your automation solutions are running smoothly, and to provide any necessary support. When the bot machines are ready, our team will coordinate with you to set this up.

Please read our article on a HIPAA Best Practice Recommendation regarding auditing remote login events from the software we use.

 

This page was: Helpful | Not Helpful

© 2022 Trumpet, Inc., All Rights Reserved