20.4. How to Stop or Start the Indexer Service

If for some reason you need to stop and restart your Indexer Service (only applicable to later versions of Worldox GX4) follow these steps to do that. Note that you can technically stop the service from Windows Service Manager, but this is actually the recommended method:

1. Open the "Worldox Service Installer" console
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2. Click Stop Service to stop the service.
3. Prior to Starting the service again, first click the "Update Service Configuration" button to ensure it's running on the latest code.
4. Now click "Start Service"
   • This will cleanly restart the service, and you should now be able to confirm it is running again within Windows Service Manager.
5. Now open the "Worldox Indexer Console" and confirm that the appropriate drives show "Posting" in the "Status" column.
   
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6. If the drives are NOT posting, then highlight the drive and click "Start".

This process provides a clean stop and start to the Indexer service, which is recommended when doing things like server maintenance (stop prior to server reboot, start again after server is back online), or troubleshooting.

If the Service fails to Start (from the Service Installer console) then you may even need to use the "Remove Service" button to remove the service and then re-install it prior to starting.