HomeGuides :: Worldox GX4 TroubleshootingIntegration with ExcelRuntime Error '53' - File Not Found wdapi32.dll

4.4. Runtime Error '53' - File Not Found wdapi32.dll

Background

When launching Excel, you see this message:

Run-time error '53:

File not found:  wdapi32.dll

When Excel loads the Worldox Templates for integration, WDAPI32.dll is one of its dependencies. 


Resolution

  • Right click on the involved applicaton (Outlook, Excel, Word, wdSaaS) and on the "Compatibility tab", ensure that none of these applications are set to "Run as Administrator", and check that they are not running in compatibility mode.
  • Ensure that the Worldox program folder was added to the Path statement
    • Open a command line prompt
    • Type "path"
    • You should see: C:\Users\<username>\AppData\Local\Worldox\WDSAAS"
    • If that is there and you have not yet rebooted your workstation, you should do so, and then relaunch Worldox prior to launching any other Microsoft office applications.


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