Background

Worldox typically monitors all of the windows that pop up for applications being used on the workstation.  When Worldox's hook engine matches a window with an enabled entry in the configuration file, it pops up, or takes over the appropriate dialogs.  Normally, the application that you are hooking to has specific module names that are unique to that application, but that is not always the case.  Some are more "generic" and do not specify a particular module (e.g. print dialog hooks, some browser download hooks).

When the module names are generic, other sub-windows that have those same modules get "touched" during the pop-up process.  Some applications do not allow Worldox's hook engines to look at the window information which will cause that application to crash.

Resolution

In these instances, the only solution is to disable the hook that reads the generic dialog and save to the desktop first, then save using Workzone or by opening the file and saving.