Background

Worldox Cloud checks out documents to the local workstations when they are opened.  Upon closing those documents, Worldox Cloud checks those documents back in to the cloud.  By and large, this works just great with Foxit, unless you have multiple tabs open at the same time.  Worldox monitors the top-most outer window of Foxit, which changes depending on the tab you have highlighted.  The problem is that if you switch from one tab to another, Worldox thinks the first file is closed.  It then attempts to check the first tab back in, but cannot do so because it's still open.  This can cause errors because Worldox cannot check the documents back in, resulting in having a lot of checked out documents open on your system.

Resolution

Because Foxit doesn't output the filename, Worldox cannot monitor the individual tabs.  Therefore, we recommend that you configure Foxit so that it opens multiple instances of the software (each file then gets its own window which can be monitored successfully).

To configure Foxit to open multiple instances of the software:

• Open Foxit
• Choose File > Preferences
• Select "Documents" in the navigation panel on the left
• Choose the "Allow Multiple Instances" checkbox