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41.1. Worldox Professional Architecture

Retrieve New Documents when the Indexer isn't Running

Documents that are successfully saved "to Worldox" are stored on your File Server.Â If you have recently saved a document that you cannot find, it's more than likely because your indexer might not be running properly, perhaps a power outage has affected the machine.Â You can still do searches for a particular document, and here's how:

Select the New Search button

Enter criteria to search for the document

Select the "Search What" button at the bottom of the New Search window

Under "What:", select "Non-Indexed" and select "OK"

Back in the New Search window, select "Search"

Note: This will locate all documents in Worldox based on the criteria you've set forth whether they have been indexed or not.

Important: Only use this alternative search technique when the Indexer application is not running!Â

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