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Worldox Professional Architecture
41.1. Worldox Professional Architecture
Retrieve New Documents when the Indexer isn't Running
Documents that are successfully saved "to Worldox" are stored on your File Server. If you have recently saved a document that you cannot find, it's more than likely because your indexer might not be running properly, perhaps a power outage has affected the machine. You can still do searches for a particular document, and here's how:
Select the New Search button
Enter criteria to search for the document
Select the "Search What" button at the bottom of the New Search window
Under "What:", select "Non-Indexed" and select "OK"
Back in the New Search window, select "Search"
Note: This will locate all documents in Worldox based on the criteria you've set forth whether they have been indexed or not.
Important: Only use this alternative search technique when the Indexer application is not running!