Home → Guides :: Attach Plus → Troubleshooting Tips and Tricks → Unable to send files to target - Bad user password
When the user attempts to password protect a file, they receive an error dialog stating "Unable to send files to target. Unable to mark and encrypt pages from PDF file - error: Bad user password."
If a file is encrypted or password protected, Attach Plus will not be able to apply a password during the attaching process.
Attach and apply a password to a non-encrypted copy of the file.
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