HomeGuide Archives:: Worldox GX4Administration of WorldoxRemove or Uninstall Worldox from a workstation

36.16. Remove or Uninstall Worldox from a workstation

Background

Removing Worldox from a workstation is very rarely required.  In fact, Worldox doesn't provide an uninstaller or anything like that.  Because Worldox integrates with many different applications, completely uninstalling it can take some work.  If you find anything about this procedure that isn't complete, definitely let us know - this is a bit of a work in progress.

Other keywords: Remove, Uninstall, Uninstaller

Procedure

Note: These instructions apply to a standard 'mirrored' installation of Worldox.  Do NOT perform these steps on a Terminal Server.  Also, make absolutely certain that the folders and files you are manipulating are on the workstation's local disks, otherwise you might wind up destroying the network installation of Worldox.

  1. Delete the c:\Worldox folder from the workstation
  2. Delete the following registry keys, if they exist (this removes the Worldox Outlook add-in) - note that this has to be done for each user:
    • HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\WDOLCAI2010.Connect
    • HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\WDOLCAI.Connect
  3. Search the workstation for all files that match the pattern @wd*.* and delete them (this removes the Worldox add-ins for Word and Excel)
  4. Search the workstation for all files that match the pattern WDADOBE*.API and delete them (this removes the Worldox add-ins for Acrobat and Adobe Reader)
  5. You *might* have to also do a reset on the Excel menus:
    • Office 2003 or earlier:
      1. View->Toolbars->Customize
      2. click the Toolbar tab
      3. select the Worksheet Menu Bar
      4. click the Reset button
    • Office 2007 or higher - we are pretty sure that no reset is required

Worldox should (hopefully) be removed from your system.  There *will* still be registry keys specific to Worldox, but they won't impact the normal operation of the PC.

This page was: Helpful | Not Helpful

© 2012 Trumpet, Inc., All Rights Reserved