Home → Guides :: Worldox GX4 Troubleshooting → Worldox GX4 Cloud → "Remember my credentials" not working
Worldox Cloud will not remember your credentials, even though you have checked the "Remember my credentials" check box on the login screen:
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On the run windows or on the Start menus text box type 'gpedit.msc' (without the quotes) and hit enter:
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Navigate toÂ
/Local Computer Policy
    /Computer Configuration
         /Administrative Templates
              /System
                   /Credentials Delegation:
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Make the following changes to BOTH
- "Allow Delegating Default Credentials with NTLM-only Server Authentication" AND
- "Allow Delegating Saved Credentials with NTLM-only Server Authentication":
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Click 'Enabled' and then click the 'Show...' button to make an entry in the server list:
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Add "TERMSRV/*" to the server list and click 'OK':
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Ensure that this has been done for BOTH
- "Allow Delegating Default Credentials with NTLM-only Server Authentication" AND
- "Allow Delegating Saved Credentials with NTLM-only Server Authentication".
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