HomeGuides :: Worldox GX4 TroubleshootingIntegration with AdobeWorldox Integration will not be enabled message when viewing a PDF in a browser window

2.4. Worldox Integration will not be enabled message when viewing a PDF in a browser window

Symptoms

You receive the following error dialog:

Background

When you launch Adobe, Worldox determines which version of it's plug in files should be used to integrate Adobe with Worldox.  If you are running Internet Explorer in Protected Mode, Worldox may not have access to the WDACRO.INI file.  You should first ensure that Internet Explorer is not running in protected mode. 

To disable Protected Mode in IE:

  1. Tools->Internet Options
  2. Security
  3. Select the Internet zone
  4. Uncheck the Enable Protected Mode checkbox
  5. Close and re-open Internet Explorer

 

You may also find that the version of Adobe is not included in the Worldox file WDACRO.INI you will receive this warning.

Resolution

If protected mode is disabled in IE, and you are still receiving this error, send an email to support@trumpetinc.com requesting a Worldox update.

 

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