HomeGuides :: Worldox GX4 TroubleshootingIndexer Error MessagesWorldox GX3 Copy Error on the indexer

20.2. Worldox GX3 Copy Error on the indexer

Symptoms

You see the following error message on the Indexer workstation:

Background

During the nightly rebuild process, the indexer copies files from the network directory structure to the local workstation.  During this copy operation, the Indexer's databases are changed to an offline mode. Once the indexer has finished the copy process, it will change the mode back to Online.

If the process is interrupted for any reason (e.g. the server is rebooted, or there is a power outage), the Indexer's databases might remain in an Offline Mode.  See:  The Following Databases are Temporarily Offline

for the resolution to this problem.

This page was: Helpful | Not Helpful

© 2022 Trumpet, Inc., All Rights Reserved