Symptoms

Worldox hook integration with Axys is enabled (via wdadmin, edit->integration), but choosing File->Save As from the report system does not bring up a Worldox Save As dialog.

Additionally, if Axys is used to generate and automatically open an Excel file, clicking Save As in the Excel file brings up a square dialog that says "Worldox" - but nothing else is displayed.

Background

Axys version 3.8.5 had changes that force Windows workstations with UAC enabled to launch Axys as an elevated, administrator privileged application.  The particular change was the embedding of a "manifest" into the Axys executables that specifically tells Windows to not allow Axys to be launched except in elevated/administrator mode.

Unfortunately, once Axys is launched in elevated mode, no other applications can interact with it.  So Worldox integration won't work.  When Axys launches Excel, the Excel instance also winds up being elevated, so Worldox integration fails there as well.

This behavior is a clear violation of Microsoft design guidelines for manifest declarations.  This sort of application should not be run elevated.

Resolution

Until (if?) Advent fixes the manifest issue (which will require them to update the Axys executables), there is no good solution. 

Here are the workarounds:

• Turn Windows User Account Control completely off on the workstation.  This leaves the workstation more vulnerable to threats, and we do not recommend it.
• Save the file to your desktop, then drag to workzone to file it