Home → Guides :: Symphony Profiler Troubleshooting → Profiler Processor Errors → Launcher Error - Unexpected error encountered:
Launching the Symphony interface displays the following error:
This happens when Java Access Bridge is enabled on the machine where the Symphony Profiler interface is installed.
Disable Java Access Bridge - Run the following command at a command prompt: "C:\Program Files (x86)\Trumpet\Java\jdk-11.0.3\bin\jabswitch.exe" /disable
Warning: This may interfere with other applications that required Java Access Bridge.