5.3. Clearing Old Reservations after a Migration

Background:

After Migrating Worldox to a new server SymphonyProfiler lists Unfullfilled Reservations from the old Worldox Server in the upper left-hand corner of the Symphony Profiler Processor window, or shows the information in the bottom right-hand corner log area.



Resolution:

To clear reservations located on the old server:

• Navigate to the Network folder where SymphonyProfiler is installed, (e.g. X:\Trumpet\SymphonyProfiler\Server\data)
• Rename or delete the file named: "unfulfilled.dat" 
• Restart the SymphonyProfiler Service, this will recreate the unfulfilled.dat file with only files on the new server