Home → Guide Archives:: Worldox GX4 → Indexer & Indexing → What to do if the Worldox Indexes Become Corrupted
Worldox index databases can become corrupt for a number of reasons:
Indexer or server hard disk failures
Networking issues between the Indexer and the server
Indexer nightly rebuild interrupted at exactly the wrong time
If the database becomes corrupt, searches may not work properly and/or error messages referring to ISYS may display on the workstation or the Indexer.
This procedure will walk you through the process of repairing the index databases. Please note that this procedure can take quite a bit of time, depending on the size of you document repository.
IMPORTANT: Manually initializing a Worldox index database is not something that normally needs to be done. If you find that this is necessary, we highly recommend contacting support@trumpetinc.com.
If the repair does not resolve your issues, please email us at support@trumpetinc.com and we'll be happy to troubleshoot further.